Nursing Services Manager

A Nurse Manager, or Nurse Supervisor, is in charge of overseeing a team of nurses as they provide healthcare services to patients and manage their records. Their duties include training, scheduling and mentoring nursing staff, managing a budget for their team and consulting on patient treatment plans.

Duties and responsibilities:

A Nurse Manager has many duties and responsibilities based on their health care setting. The following are some of the major duties and responsibilities of a Nurse Manager:

Create goals and objectives for their department or facility and make sure they are met by the staff
Communicate with staff and department heads
Keep and organize records of the facility
Recruit and train nurses and other health professionals
Create work schedules for nurses
Ensure the facility they work in is compliant with current laws
Improve the quality and efficiency of the level of care delivered to patients
Solve any problems patients might have at the facility

Job Responsibilities:

Promotes and restores patients’ health by developing day-to-day management and long-term planning of the patient care area;

directing and developing staff;

collaborating with physicians and multi-disciplinary professional staffs;

providing physical and psychological support for patients, friends, and families.

Nurse Manager Job Duties:

Identifies patient service requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand service requirements.
Maintains nursing guidelines by writing and updating policies and procedures.
Maintains nursing operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Assures quality of care by developing and interpreting hospital and nursing division’s philosophies and standards of care;
enforcing adherence to national board of nursing and state nurse practice act requirements and to other governing agency regulations;
measuring health outcomes against standards; making or recommending adjustments.
Maintains nursing staff by recruiting, selecting, orienting, and training nurses and auxiliary staff.
Completes patient care requirements by scheduling and assigning nursing and staff and following up on work results.
Maintains nursing staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.
Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families.
Promotes patient’s independence by establishing patient care goals; teaching and counselling patient, friends, and family and reinforcing their understanding of disease, medications, and self-care skills.
Provides information to patients and health care team by answering questions and requests.
Resolves patient needs by utilizing multi-disciplinary team strategies.
Maintains safe and clean working environment by designing and implementing procedures, rules, and regulations - calling for assistance from other health care professionals.
Protects patients and employees by developing and interpreting infection-control policies and protocols
Enforcing medication administration, storage procedures and controlled substance regulations.
Maintains patient confidence and protects operations by monitoring confidential information processing.
Maintains documentation of patient care services by auditing patient and department records.
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.
Ensures operation of medical and administrative equipment by verifying emergency equipment availability; completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Maintains nursing supplies inventory by studying usage reports; identifying trends; anticipating needed supplies; approving requisitions and cost allocations.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods.
Contributes to team effort by accomplishing related results as needed

Nurse Manager Skills and Qualifications:

Supervision
Exceptional communication and interpersonal skills
Nursing Skills,
Creating a Safe, effective Hospital environment
Focusing on Medical Teamwork - building an effective team

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