Nursing Services Manager
A Nurse Manager, or Nurse Supervisor, is in charge of overseeing a team of nurses as they provide healthcare services to patients and manage their records. Their duties include training, scheduling and mentoring nursing staff, managing a budget for their team and consulting on patient treatment plans.
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Duties and responsibilities:
A Nurse Manager has many duties and responsibilities based on their health care setting. The following are some of the major duties and responsibilities of a Nurse Manager:
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Create goals and objectives for their department or facility and make sure they are met by the staff
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Communicate with staff and department heads
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Keep and organize records of the facility
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Recruit and train nurses and other health professionals
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Create work schedules for nurses
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Ensure the facility they work in is compliant with current laws
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Improve the quality and efficiency of the level of care delivered to patients
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Solve any problems patients might have at the facility
Job Responsibilities:
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Promotes and restores patients’ health by developing day-to-day management and long-term planning of the patient care area;
directing and developing staff;
collaborating with physicians and multi-disciplinary professional staffs;
providing physical and psychological support for patients, friends, and families.
Nurse Manager Job Duties:
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Identifies patient service requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand service requirements.
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Maintains nursing guidelines by writing and updating policies and procedures.
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Maintains nursing operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
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Assures quality of care by developing and interpreting hospital and nursing division’s philosophies and standards of care;
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enforcing adherence to national board of nursing and state nurse practice act requirements and to other governing agency regulations;
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measuring health outcomes against standards; making or recommending adjustments.
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Maintains nursing staff by recruiting, selecting, orienting, and training nurses and auxiliary staff.
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Completes patient care requirements by scheduling and assigning nursing and staff and following up on work results.
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Maintains nursing staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.
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Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families.
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Promotes patient’s independence by establishing patient care goals; teaching and counselling patient, friends, and family and reinforcing their understanding of disease, medications, and self-care skills.
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Provides information to patients and health care team by answering questions and requests.
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Resolves patient needs by utilizing multi-disciplinary team strategies.
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Maintains safe and clean working environment by designing and implementing procedures, rules, and regulations - calling for assistance from other health care professionals.
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Protects patients and employees by developing and interpreting infection-control policies and protocols
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Enforcing medication administration, storage procedures and controlled substance regulations.
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Maintains patient confidence and protects operations by monitoring confidential information processing.
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Maintains documentation of patient care services by auditing patient and department records.
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Achieves financial objectives by preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.
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Ensures operation of medical and administrative equipment by verifying emergency equipment availability; completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
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Maintains nursing supplies inventory by studying usage reports; identifying trends; anticipating needed supplies; approving requisitions and cost allocations.
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Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
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Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods.
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Contributes to team effort by accomplishing related results as needed
Nurse Manager Skills and Qualifications:
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Supervision
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Exceptional communication and interpersonal skills
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Nursing Skills,
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Creating a Safe, effective Hospital environment
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Focusing on Medical Teamwork - building an effective team